Developing people for personal and business success

 

All our tried and tested workshops are led by Fellows of the Chartered Institute of Personnel and Development and are engaging, challenging and practical. In this way we ensure that participants can easily transfer their learning into practice back in the workplace. Our workshops are available for tailored delivery within your organisation, or alternatively, individual places can be booked on our public courses.

 

Confidence building and assertiveness skills

Do you want to build successful relationships based on confident communication? Have you ever felt manipulated or have been treated without respect? 

Customer service excellence

To ensure you provide exceptional service, which will build trust and loyalty with customers, enhance your organisation's reputation and lead to customer recommendations.  

(Includes drama based learning)

Creative thinking 

To introduce you to activities and techniques that will unlock your creativity, help you generate ideas, and find creative solutions to problems.

 

Influencing and persuasion Skills

Developing your skills to ensure that you always get the best possible outcomes for yourself, your client and your business.

(includes drama based learning)

Interpersonal and communication skills

Enabling you to feel confident and ready to deal with anyone in any situation.

(includes drama based learning)

Introduction to leadership and management

This two-day course

explains the people management practices for which managers are responsible and helps you develop the essential skills and behaviours needed to succeed.

Enhance your leadership and management skills 

To enhance the skills of existing managers and leaders -  enabling you to boost performance and business growth. 

  

Networking skills

Strengthening your skills so you can connect and develop relationships with a wealth of potential customers and suppliers.

(includes drama based learning)

 

Presentation skills 

Enabling you to represent your organisation with professionalism and ease and in doing so attract new customers.

Improve your problem solving skills

Enabling you to effectively analyse issues, turn problems into opportunities, and find good solutions. 

Project management         (a practical introduction)

Developing the skills and knowledge that will ensure your product/service meets your quality standards and is  delivered on time and to budget.

Recruitment and selection

Providing you with the theory and practical skills needed to be recruit excellent staff and remain compliant with the law.  

(includes drama based learning)

Resilience

Providing the skills and techniques you need to ensure you are able to  ‘bounce back’ from a rejection or setback.

Springboard Women's Development Programme

Empowering and enabling women to identify the clear, practical and realistic steps that they want to take to achieve their goals.

Team building activities

Helping you create a strong unified team, enhancing motivation, communication and performance.

Time management

Enabling you to focus on activities that deliver the most value to your business.

Train the trainer

This highly practical two day programme is ideal for managers, subject experts and HR staff who are required to train others as part of their role.

1 to 1 coaching

For those preferring to work on a 1 to 1 basis to develop confidence and overcome barriers to success.

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