Confidence and Assertiveness skills

 

Purpose of the workshop: For help you build the confidence and assertiveness needed to always able to act in the best interest of yourself and/or your business.
 

Learning outcomes: 

By the end of the workshop you will:

 

  • understand what 'being assertive' means and the benefits it will bring to you and your business. 
  • recognise the difference between, and impact of, assertive, aggressive and passive behaviours.
  • become more aware of your own behaviour style.
  • have tools and techniques for assertive communication at your fingertips.
  • be able to respond assertively to aggressive and passive behaviours in others.
  • be more confident when dealing with difficult situations.
  • Be able to say 'No' when appropriate
  • be able to access ongoing support via the online Morgan Duell Learning Group

 

Additional Resources:

All participants will receive a copy of Assertiveness Skills, from the management pocketbook series.  

 

Return to development workshops

 

For dates and pricing of forthcoming workshops, please contact us

 

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