Purpose of the workshop: To develop the skills and behaviours required to delight your
customers, ensure they remain loyal to you and recommend you to others.
By the end of the workshop you will:
Led by: Bridget Wilkinson or Pamela Morgan
Additional Resources: All participants will receive a copy of Customer Service, from the management pocketbook series.
For pricing of inhouse delivery for up to 25 delegates, please contact us
Open course delegate cost:
1 delegate: £230 per person
2 delegates: £215 per person
3 or more delegates: £199 per person
Costs include refreshments, workbook and action plan, plus ongoing access to the Morgan Duell Learning Group.
Course times: 9.30am - 4.30pm
Dates: 16th July 2019