Influencing and persuasion skills


Purpose of the workshop: To understand and practice the skills that will ensure that you can build support for your ideas, and through the use of influence and persuasion get the best possible outcomes for your business.


Learning outcomes: By the end of the workshop you will:

  • have discussed why the ability to influence and persuade is vital to business success.
  • be aware of the eight different influencing styles and how to adapt to them
  • Understand the 5 steps to successful influencing 
  • have practised the skills and behaviours required to successfully influence, including:

- Building rapport

- listening techniques

- Modelling positive behaviour

- Identifying other people's motivators

- Communicating the message 

- Handling resistance 

- Securing an agreement

  • be able to access ongoing support via the online Morgan Duell Learning Group


Additional ResourcesAll participants will receive a copy of Influencing Skills, from the management pocketbook series.  



For pricing of inhouse delivery for up to 16 delegates, please contact us


Open course delegate cost:

1 delegate: £330 per person

2 delegates: £315 per person

3 or more delegates: £299 per person 


Costs include refreshments, workbook and action plan, plus ongoing access to the Morgan Duell Learning Group.


Course times: 9.30am - 4.30pm

Dates: 12th November 2019


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