Introduction to leadership and management      


Purpose of the workshop: to equip new managers with the essential information and skills needed to successfully manage others. 


Target audience: For those with little or no management experience, who wish to start to develop the knowledge, and practice the essential skills, needed to successfully manage staff.


Learning outcomes: At the end of the workshop you will: 

  • be aware of the role and responsibilities of a manager 
  • have defined the skills and characteristics of an excellent manager
  • have identified your current management and leadership styles and be aware of there strengths and potential drawbacks
  • be aware of the need to adapt your management style in different situations 
  • have discussed and practised the following skills:
    • communication
    • decision making
    • delegation
    • goal setting
    • motivating others
    • providing feedback
  • have discussed the purpose and features of the following people management policies 
    • appraisal
    • performance management 
    • disciplinary and grievance policies 
    • absence management 
    • sickness 
    • Health and safety
  • leave the workshop with a management development action plan for the forthcoming months. 
  • have access to ongoing support via the Morgan Duell Learning Group


Led by: Pamela Morgan and Bridget Wilkinson, both Fellows of the Chartered Institute of Personnel and Development


Length of workshop: 2 days



For pricing of inhouse delivery for up to 16 delegates, please contact us


Open course delegate cost:

1 delegate: £460 per person

2 delegates: £430 per person

3 or more delegates: £398 per person 


Costs include refreshments, workbook and action plan, plus ongoing access to the Morgan Duell Learning Group.


Course times: 9.30am - 4.30pm

Dates: 9th and 10th January 2020


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