Leadership and Management (Level 1: For new managers) - 2 days


Purpose of the workshop: to equip new managers with the essential information and skills needed to successfully manage others. 


Target audience: For those with little or no management experience, who wish to start to develop the knowledge, and practice the essential skills, needed to successfully manage staff.


Learning outcomes:

At the end of the workshop you will: 

  • be aware of the role and responsibilities of a manager 
  • have defined the skills and characteristics of an excellent manager
  • have identified your current management and leadership styles and be aware of their strengths and potential drawbacks
  • be aware of the need to adapt your management style in different situations 
  • have discussed and practised the following skills:
    • Communication
    • decision making
    • delegation
    • goal setting
    • motivating 
    • providing feedack
  • have discussed the purpose and features of the following people management policies 
    • Appraisal
    • Performance management 
    • Disciplinary and Grievance policies 
    • Absence Management 
    • Sickness 
    • Health and Safety
  • leave the workshop with a management development action plan for the forthcoming months. 
  • have access to ongoing support via the Morgan Duell Learning Group


Led by: Pamela Morgan and Bridget Wilkinson, both Fellows of the Chartered Institute of Personnel and Development


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For dates and pricing of forthcoming workshops, please contact us