For organisations 

Morgan Duell’s approach to learning and development is to work in partnership with your organisation to develop and deliver meaningful be-spoke in-house programmes and interventions that achieve your objectives. Our interventions are engaging, challenging and practical, ensuring that participants can easily transfer their learning back into the workplace. An intervention evaluation report is included as part of all learning and development bookings.

 

For individuals

Due to demand, we also offer open programmes onto which companies can book staff members and individuals can book themselves. Please contact us for more information, dates and venues. 

 

Some of our most popular programmes are shown below:

Springboard Women's Development Programme

This multi award winning programme empowers and enables women to make changes in their lives at work or at home. It enhances assertivenesss, confidence and decision making skills, helping women to achieve their full potential and achieve their goals. Often implemented as part of an organisation's Equality and Diversity strategy, employers report a positive impact on staff performance, motivation and ability to manage change.

 

 

(max 30)

Facilitator:Pamela Morgan

Assertiveness skills

Do you want to build successful relationships based on confident communication?

 

If you have ever felt manipulated or have been treated without respect? This half day workshop can help you.

 

Understand the difference between aggressive, assertive and passive communications styles, then learn and practice how to respond without becoming angry or aggressive and turn difficult conversations into positive ones.

 

(Max 12)

Trainer: Pamela Morgan

Train the trainer

This highly practical two day programme is ideal for managers, subject experts and HR staff who are required to train others as part of their role.

 

Discussing how adults learn, the workshop will introduce participants to training needs analysis, setting learning objectives, planning, creating and presenting engaging content and evaluation of learning.

 

All with lots of opportunities for practice. 

 

 

 

(max 8) 

Trainer: Bridget Wilkinson 

Presentation skills for the very nervous

Does the idea of giving a presentation worry you?  If so, you are not alone.

 

This one day workshop will help you understand your fears and how to manage them, provide you with a structured planning tool to help you prepare and provide an opportunity for you to practice giving a presentation in a safe supportive environment.

 

Using techniques from both the business and performing arts fields, this workshop has been a turning point for many.

 

(Max 8)

Trainer: Bridget Wilkinson

Customer Care

 

Providing exceptional  service will help to build trust with customers and enhance your organisation's reputation.  

 

On this one day workshop participants will learn to use verbal, body language and rapport building techniques to build an engaging and personalised approach. One that will demonstrate a deep level of commitment to your customers and delight them. 

 

This workshop is aimed at those working in a service role.

 

(Max 12) 

Trainer: Pamela Morgan

Recruitment and selection 

Our two day programme, covers everything you would expect regarding  employment law, equality and diversity and recruitment best practice. 

 

In addition it offers delegates the opportunity to practice managing every stage of the recruitment process in a two day 'as real-life' experience.

 

With professional actors playing the role of candidates, this powerful programme equips delegates with both the theory and practical skills needed to recruit well.

(Max 12)

Trainer: Bridget Wilkinson

Introduction to leadership and management

Starting out as a new manager can be both exciting but daunting.

 

This two day course focusses on the essential skills and behaviours needed to be an effective manager and the people management practices for which managers are responsible.

 

Covering managing yourself and others, understanding your personal leadership preferences (and when to adapt your style), and your role in building your team, you will also gain an overview of Human Resource policies and procedures and your role in developing your staff

(max 20) 

Trainer: Pamela Morgan

Developing your leadership and management skills

Are you a middle manager? If so you are key to your organisation’s long term success. 

 

Aimed at managers with experience of managing, this two day programme focuses on equipping individuals for a middle management role. 

 

Through a mix of facilitated conversation, input, relevant case studies and individual reflection this programme looks at the different skills sets needed, and the expectations of, and challenges faced by, middle managers.  

 

 

 

(Max 20)

Trainer: Pamela Morgan

Team building days - Murder Hunt & Murder Squad

Our Murder Mystery Team Building events will put your employee’s problem solving, communication, initiative, and team working skills to the test as never before.

 

Solving clues and interrogating suspects, teams will compete to present the most accurate solution.

 

Performed by our experienced acting team and facilitated by Fellows of the CIPD,  the fun sessions enables self-reflection on performance, strengths, and areas for development. 

 

(fmin 8, Max 60)

Trainer: Bridget Wilkinson

Staff development testimonials

 

'I attended a workshop run by Bridget Wilkinson, and I can honestly say it was the best workshop I have ever been on. Bridget has a natural style that puts everyone at ease and fosters an atmosphere of learning, support and collegiality. She is outstanding at staff development, and I would always recommend a workshop where she is involved.' 

 

"Pam provided a bespoke teambuilding programme for our newly formed team. The team was made up of different individuals with different experiences who needed to start to pull together as a team – a real culture change for them. Pam approached this challenge in a way that recognised that not everyone loves training. Some of the team were thoroughly cynical, some “far too busy” to be there and there was even the “totally hostile” among them. Pam’s honest and open approach aligned with real expertise, engaging techniques and a lovely sense of fun made what had could have been just another corporate away day into a really great experience. Even the “totally hostile” one enjoyed the day! Not only is she really good at what she does, she is also a warm and wonderful person. I would highly recommend her!