Testimonials

Pam

 

'Pam is a very experienced Learning and Development professional, with a key understanding of behavioural and motivational tools. She has a proven track record of facilitation across groups at all levels and has been a leading contributor to our personal development strategy. People have confidence in Pam's advice and her commitment to all areas of staff development from on-line learning, trainer-led courses and the benefits of formal mentoring.' Jennie Calder-Smith, Head of Faculty Operations, Faculty of Physical Science and Engineering

 

The challenge – a newly formed team of very different individuals with different experiences who needed to start to pull together as a team – a real culture change for them.

The solution – bespoke teambuilding expertly provided by Pam Morgan.

Pam approached this challenge in a way that recognised that not everyone loves training. Some of the team were thoroughly cynical, some “far too busy” to be there and there was even the “totally hostile” among them. Pam’s honest and open approach aligned with real expertise, engaging techniques and a lovely sense of fun made what had could have been just another corporate away day into a really great experience. Even the “totally hostile” one enjoyed the day! Not only is she really good at what she does, she is also a warm and wonderful person. I would highly recommend her! Sue Martin, Head of Campaign & Supporter Engagement, Campaigns & Supporter Engagement Office, University of Reading

 

'Pam was instrumental in the original genesis of our staff mentoring programme. Pam demonstrates a real understanding for the mentoring issues in the life of an academic, both as a mentor and a mentee, provided a unique insight that results in excellent workshop participant satisfaction scores. She has helped us set up our maternity/paternity mentoring scheme and provided a steady sounding board for new ideas, helping us move towards best practice, and encouraging us throughout our journey.' Dr. Nicola Englyst, Chair of Faculty of Medicine Mentoring Scheme, University of Southampton.

 
"Pam Morgan and I worked together for three years re-structuring the University's student and academic administration service. Pam’s expertise was invaluable to us in understanding what our objectives were, setting new standards of service and creating a competency framework for use with all staff.  Pam designed a programme of face to face workshops for senior and middle managers supported by written materials and exercises through which managers could discuss and internalise the behaviours expected.
 
Staff responded positively and without reservations to Pam’s personal warmth and participative style. She creates a supportive learning environment in which staff feel they can express themselves and trust in her integrity and professionalism. Pam understands that managing major organisational change often causes stress and uncertainty for staff and her empathic skills provide calm and practical approaches that develop staffs’ confidence in the future. She balances a friendly manner with an authoritative knowledge of managing organisational change. I would have no hesitation in recommending her engagement in staff developmental programmes." Pat Usher MBE
 
Pam worked with us for over more than 10 years to introduce and then to train mentors to support our academic staff development. Her expertise and understanding of relationship building has encouraged both mentors and mentees to respond positively to the process and without doubt, Pam’s sustained input has been a major factor in the success of the programme. Pam’s enthusiasm and can-do attitude make it a particular pleasure to work with and to learn from her.  Geraldine Clough, Faculty of Medicine University of Southampton
 
 

 

Bridget

 

'Bridget is a pragmatic and intelligent leader and her insights were key in the development of our organisation's People Strategy. Able to understand both local issues and the wider Government driven agenda she provided input to ensure that our priorities were aligned with both national and local agendas. Her experience and relationship-building skills helped to drive substantial change while working closely with the Unions on challenging issues. Bridget's breadth of skills and leadership style would be of value to any organisation, in particular, those trying to drive change in a challenging environment. A pleasure to work with, I unreservedly recommend her as an HR Leader'  Maggie Saunders, Southampton City Council

 

'Bridget has worked with Open Sight (Charity no: 1055498) where her focus has been on building engagement levels and enhancing our ability to recruit and manage volunteer staff. She managed to cover a lot of ground in a matter of weeks, training staff and researching strategies and applications which meet our needs for minimal costs - she has quickly sourced options that will be fast and simple to implement and at low cost, clearly saving us productivity losses and financial outlay in the longer term.  Throughout, she has demonstrated a sensitivity to staff concerns and quickly gained their trust and enthusiasm. The quality and speed of output and impact that Bridget has demonstrated mean I have no hesitation in recommending her.' Jane Beesley, Visiting Services Manager, Open Sight.  
 
'I attended a workshop run by Bridget Wilkinson, and I can honestly say it was the best workshop I have ever been on. Bridget has a natural style that puts everyone at ease and fosters an atmosphere of learning, support and collegiality. She is outstanding at staff development, and I would always recommend a workshop where she is involved.' Dr Judith Holloway, Programme Leader, Faculty of Medicine, University of Southampton

 

'I have worked with Bridget on a number of organisational and team focused projects over the years and have very much valued her enthusiastic support. In terms of knowledge, expertise, and insights her contributions have been very relevant and influential. She demonstrates a high level of professionalism in all aspects of team dynamics and organisational development and it is a pleasure to work with her.' Mike Rawlins, Mike Rawlins Associates

 

'Bridget has a tremendous 'can-do' ability, one of the nicest people you could work with, who thereby builds the co-operation and support needed to make difficult change' Duncan Brown, Head of Consulting at the Institute of Employment Studies.

 

'Bridget is the voice of calm and rational thinking. She clearly sees the 'bigger picture' and has the right blend of skills and personality (including the essential sense of humour) to carry us through all the day to day issues that inevitably occur. She also has the skill and expertise to inform and guide senior management and is comfortable talking to every level. She has the ability to tailor her approach accordingly, and her genuine approach to professional development means that she wins over hearts and minds with those she works with.' Fiona Harvey, Education Development Manager, University of Southampton

 

Bridget has acted as an external evaluator for The University of Southampton on a government funded (Office for Students) Catalyst research project looking to reduce student differential learning outcomes; total fund value of over one million pounds. In this role, Bridget has been able to guide some of our major decision-making, and in doing so, she has made a significant impact in supporting the bringing together of the work across three universities by working with project teams to support strategy development attuned to the needs of the overall project and site-specific needs.

 

We looked to working with Bridget given her expertise in HR related issues, her consummate professionalism, and ability to work with colleagues at all levels from VC, to lecturer, to student within HE environments. Her strategic insights have been invaluable. Bridget’s ability to work across institutions, to make quick sense of contextual needs, and to provide appropriate support to teams to help them think through priorities and how to action these, has been exemplary.

 

Bridget’s professionalism, her attention to detail, willingness to broach the difficult questions, and to support individual and institutional development are all outstanding qualities that are helping us to realise the aims of our project.   Professor Carol Evans, University of Southampton.